Terms and Conditions

Payment Methods

This contract is perfected and linked to the parties in terms of the obligation to deliver the goods by the seller and the payment of the price by the buyer from the moment of acceptance by the buyer. However, if the payment method agreed upon by the parties is the financed payment, as provided in this clause, the entry into force of the contract and its effects shall be subject to the final approval of the financing by the selected financial institution. , this contract being automatically canceled, without it having any effect on the fact that said approval will not finally occur.

The full payment of the price of the items indicated in the corresponding sheet on the web will be made through the following forms of payment whose choice is a faculty of the buyer:

To make the total payment of the articles object of the present contract, the buyer will be able to choose freely for any of the following forms of payment:

Credit / Debit Card

One of our priorities is always to offer you the maximum security elements, for that reason we have the payment gateway through RedSys under the international protocols Verified by Visa and MasterCard Secure Code (both based on 3D Secure Technology). These systems guarantee high security and protection of all payments made on our website.

Bitcoin

PBitcoin is an easy, secure and private way to send us a payment, without any person or intermediary bank. Bitcoin is a digital currency that uses secure code lines to ensure that it can not be manipulated in the same way that banks manipulate currencies.

Paypal

You can make your payment through the PayPal platform, an easy and safe way to make payments without having to share your financial information.

Wire transfer

If you prefer, we provide you with an account number so that you can pay for your order by bank transfer. Once you confirm your order, we will indicate the bank account in which to make the payment.

RIGHT OF RENEWAL h3>

Cancellations

The client can proceed to a cancellation before receiving the order at his home. This service may incur additional expenses for the client according to each case.

If the product has not been processed in our warehouse, the order will be canceled without any additional cost to the customer.

In case the order has been processed, the customer will have to take care of the logistical costs of bringing the goods back to our warehouse. Only the amount of the product will be refunded and not the shipping costs selected at the time of purchase.

Jaima Alkauzar will process the return of the merchandise to the warehouse for the customer's convenience. The cost approxIn this transport will be quoted with the transport agency and will depend on the product and the location.

Returns

The customer has up to 14 calendar days from the delivery at home to make the return of the product. In case you want to make a return, the customer must take charge of bringing the goods back to our warehouse again. Only the amount of the product will be refunded and not the shipping costs selected at the time of purchase.

As in the case of cancellations, Jaima Alkauzar will process the return of the merchandise to the warehouse for the client's convenience. The approximate cost of this transport will be quoted with the transport agency and will depend on the product and the location.

Jaima Alkauzar will only accept a minimum wear of the product due exclusively to its test to make a decision on its final purchase without altering the conditions of the product at the time of delivery.

**** Guarantee h3>After 14 calendar days from the delivery of the order at the address, it is understood that the customer is satisfied. Any subsequent claim will execute the 2-year guarantee on which all our products count.

In case of defective product, Jaima Alkauzar will proceed, as appropriate, to the repair, replacement, price reduction or termination of the contract, procedures that will be free for theconsumer and user.

SHIPPING FORMS h3>

Shipment of the package h4>As a general rule, the packages are sent within 48 hours after receiving the payment, through the transport company Seur or MRW. Whatever form of delivery you choose, we will provide you with a link so you can track your order online.

If you place the order on working days before the (HOUR) of noon, the shipment of your order will start the same day, while if you do it from that time or on weekends or holidays, the shipment is delayed to next working day. Once it has left our warehouse, the delivery time is between 2 or 4 working days.

TShipping types

Free Shipping strong>: We have free shipping on all our products when the purchased purchase acquires a higher value of € 49 with taxes included.

Urgent shipping strong>: If you need to have the product in 24 hours at home, select this shipment. You can choose between one of the different shipping companies. When choosing it, you can check the price of this service.

Shipping in 24-48 hours: You can choose between one of the different shipping companies. When choosing it, you can check the price of this service.

In case of doubt please contact us before placing the order to be able to assess the different alternatives that can be adapted to your needs.dades

What to do when you receive your product?

Verify that the packaging is in perfect condition and has not been hit during transport

Ask the carrier to wait while you open your package. This is a right of the client, so do not hesitate to demand it, especially if the package seems hit.

Verify that the product corresponds to the order placed

In case everything is in order, accept the delivery.

If the product is not the order or has external damages can refuse delivery.

Specify on the delivery note which have been the damages caused and return the goods

Contact us through email tienda@jaimaalkauzar.es indicating the origin of the problem, your name, ID, delivery address and invoice or order number.

PRICE POLICY h3>Jaima Alkauzar reserves at all times and unilaterally the modification of the price of the products and services offered through its website. To guarantee the customer the certainty and security of the price of their products, this will be the current one in the advertising coinciding with the moment of formalizing the order.